Terms & Privacy

This Privacy Policy explains how GoSkyHy collects, uses, and shares your personal information when you use our platform to connect with fellow wanderers for shared travel experiences.


By using our Service, you agree to the collection and use of information as outlined in this policy.

We use your Personal Information to provide and enhance the Service, and we will not share your information except as described here.



Information Collection and Use

For a seamless experience, GoSkyHy may collect certain personally identifiable information, such as your email address, profile picture, and first name, to help you connect with others.


This information is retained and used as described in this policy.


We collect identifiable information like email address, first name, and profile picture from third-party social websites (e.g., Google, Facebook) when you register an account using these services.


We do not share your information with any third-party services.


We collect this information to operate, maintain, and deliver the features of the Service, as well as to communicate with you, such as sending email updates or notifications.


We use your information for the following purposes:

  • Operate and manage our Service, including your registration and account.
  • Perform services you request, such as responding to your comments, questions, or customer service needs.
  • Send technical notices, updates, security alerts, policy changes, and support messages.
  • Prevent and address fraud, policy breaches, or potential harm.
  • Monitor and analyze trends, usage, and activities on the platform.
  • Conduct research, including focus groups and surveys, to improve our Service.



Liability and Guest Responsibility

GoSkyHy is dedicated to helping you forge lifelong connections through shared travel experiences, but once a guest arrives at an activity, GoSkyHy is not liable for any outcomes, incidents, or experiences.


Guests are fully responsible for their own safety, decisions, and interactions during activities.

If a guest is dissatisfied upon arrival, refunds are at the discretion of the host, and GoSkyHy cannot guarantee reimbursement.

Complaints will be reviewed on a case-by-case basis, and while we are not responsible for hosts’ actions, we will do our utmost to assist you in resolving any issues and ensuring a positive experience.


Your Rights and Choices (Data Deletion Instructions)

You have rights over your information and can contact support@goskyhy.com to request the removal or disabling of your data from our platform.

Our team will assist you within 5 to 7 business days.


Log Data

When you use our Service, we may collect Log Data in case of errors, including your device’s IP address, device name, operating system version, app configuration, and usage timestamps, to help us improve the platform.


Cookies

Cookies are small data files used as anonymous identifiers, sent to your browser and stored on your device.

GoSkyHy does not explicitly use cookies, but third-party code or libraries we use may employ them to enhance their services.

You can accept or refuse these cookies; however, refusing may limit your ability to use some features of the Service.


Security

We prioritize your trust and use commercially acceptable methods to protect your Personal Information.

However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.


Changes to This Privacy Policy

We may update this Privacy Policy periodically.

We’ll notify you of changes by posting the updated policy on this page, so please review it regularly.


Contact Us

If you have questions or suggestions about our Privacy Policy, please reach out to us at support@goskyhy.com.